TERMS OF SERVICE
Last Updated: January 29, 2026
Company: Instarate
Contact: [email protected]
Location: Poland
1. Agreement to Terms
By accessing or using Instarate ("Platform", "Service", "we", "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Platform.
2. Description of Service
Instarate is a reviews platform for Instagram accounts — individuals who offer various services. Our Platform provides:
- Instagram account profiles grouped by location and specialty
- AI-generated summaries of account reviews
- User reviews and ratings
- Service previews with prices and durations
Important: Instarate is a platform only. We do not provide these services ourselves, nor do we employ or control the account owners.
3. User Accounts
Registration:
- You must provide accurate information (email address, Instagram username)
- You are responsible for maintaining the security of your account
- You must be at least 16 years old to use this Platform
Account Termination:
We reserve the right to suspend or terminate your account if you:
- Post abusive, fake, or misleading reviews
- Violate these Terms of Service
- Engage in fraudulent or illegal activity
4. User Reviews and Feedback
Posting Reviews:
- You may post reviews for Instagram accounts whose services you have used
- Reviews must be honest, accurate, and based on your actual experience
- Reviews must not contain abusive, defamatory, or offensive content
- Reviews must not contain spam or promotional content
Content Ownership:
By posting a review on Instarate, you grant us full ownership of the content. We may:
- Display your review on account profiles
- Use reviews to generate AI summaries
- Use reviews for marketing and promotional purposes
- Keep reviews on the Platform even if you delete your account
Review Moderation:
- We reserve the right to remove reviews that violate our guidelines
- We may remove fake, abusive, or fraudulent reviews
- Account owners may dispute reviews they believe are false or unfair
- We will investigate disputed reviews and make a final decision
Username Display:
Your Instagram username may be displayed publicly with your reviews.
5. Account Owner Services
Account Profiles:
- Account owners manage their own service information (prices, schedules, descriptions)
- Account owners are independent individuals, not employees of Instarate
- We do not verify account owners' qualifications, licenses, or business registration
Disclaimer:
Instarate is not responsible for:
- The quality, safety, or legality of the services offered
- The accuracy of information provided by account owners
- Disputes between users and account owners
- Injuries, damages, or losses resulting from the services you arrange
- Account owner availability or service delivery
You use these services at your own risk.
6. Payments and Refunds
Payment:
- All payments are made directly to the account owner
- Instarate does not process, hold, or receive any payments
- We do not charge commission or fees (at this time)
Refunds:
- Refund policies are determined by individual account owners
- Disputes about refunds must be resolved directly with the account owner
- Instarate is not responsible for processing or guaranteeing refunds
7. Intellectual Property
Platform Content:
- The Instarate website, design, and functionality are owned by Instarate
- You may not copy, reproduce, or distribute our Platform content without permission
User Content:
- User reviews become the property of Instarate upon posting
- Account owners retain ownership of their service descriptions and images
8. Prohibited Activities
You may not:
- Post false, misleading, or fraudulent reviews
- Harass, threaten, or abuse other users or account owners
- Use the Platform for illegal purposes
- Attempt to hack, damage, or disrupt the Platform
- Create multiple accounts to manipulate reviews
- Scrape or collect data from the Platform without permission
- Impersonate another person or business
9. AI-Generated Content
We use artificial intelligence to:
- Summarize user reviews for account profiles
- Analyze trends and patterns in reviews
AI summaries are generated automatically and may not be 100% accurate. They are provided for informational purposes only.
10. Third-Party Services
Our Platform integrates with:
- Instagram: For displaying Instagram account profiles
- Google Analytics: For website analytics
We are not responsible for the practices or policies of these third-party services.
11. Disclaimers and Limitations of Liability
"AS IS" Service:
Instarate is provided "as is" without warranties of any kind. We do not guarantee:
- Uninterrupted or error-free service
- Accuracy of account information
- Quality or safety of the services offered
Limitation of Liability:
To the maximum extent permitted by law:
- Instarate is not liable for any damages arising from your use of the Platform
- We are not liable for disputes between users and account owners
- Our total liability shall not exceed the amount you paid to us (currently zero)
12. Indemnification
You agree to indemnify and hold Instarate harmless from any claims, damages, or expenses arising from:
- Your use of the Platform
- Your violation of these Terms
- Your reviews or content
- Your interactions with account owners
13. Governing Law
These Terms are governed by the laws of Poland. Any disputes shall be resolved in Polish courts.
14. Changes to Terms
We may update these Terms of Service at any time. We will notify you of significant changes by:
- Email notification
- Notice on the Platform
Continued use of the Platform after changes constitutes acceptance of the new Terms.
15. Dispute Resolution
Between Users and Account Owners:
Disputes about services, payments, or refunds must be resolved directly between you and the account owner.
Between Users and Instarate:
For disputes about reviews, account suspension, or Platform issues, contact us at [email protected]
16. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in effect.
17. Contact Us
For questions about these Terms of Service:
Email: [email protected]
Company: Instarate, Poland
18. Acknowledgment
By using Instarate, you acknowledge that:
- You have read and understood these Terms
- You agree to be bound by these Terms
- You understand that account owners are independent individuals
- You use these services at your own risk
