PRIVACY POLICY
Last Updated: January 29, 2026
Company: Instarate
Contact: [email protected]
Location: Poland
1. Introduction
Welcome to Instarate. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.
2. Data We Collect
For Users:
- Email address
- Instagram username
- Review content (reviews you leave for Instagram accounts)
- Service name and location related to your review
For Account Owners:
- Email address
- Instagram username
- Service names you offer
- Service locations
- Service schedule, prices, and durations
Automatically Collected Data:
- Cookies for storing your location preference
- Analytics data through Google Analytics (IP address, browser type, pages visited, time spent on site)
3. How We Use Your Data
We use your data to:
- Provide and improve our platform services
- Display account profiles, services, and reviews
- Generate AI-powered summaries of account reviews
- Analyze website usage through Google Analytics
- Communicate with you about your account
- Comply with legal obligations
4. AI Processing
We use artificial intelligence to analyze and summarize user reviews. This helps create overview summaries of the services offered through Instagram accounts. The review data shared with AI services includes only the public review content, service names, and locations — no email addresses or private information.
5. Data Sharing
We do not sell your personal data. We share data only in these situations:
- AI Services: Review content for generating summaries (no personal identifiers)
- Google Analytics: Anonymous usage statistics
- Legal Requirements: If required by Polish or EU law
- Public Display: User reviews are displayed publicly on account profiles (your Instagram username may be visible with your review)
6. Your Rights (GDPR)
Under EU and Polish law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and personal data (note: public reviews will remain on the platform but can be anonymized)
- Object to data processing
- Data portability — receive your data in a structured format
- Withdraw consent at any time
To exercise these rights, contact us at [email protected]
7. Data Retention
- We keep your account data and reviews indefinitely to maintain the integrity of our review system
- If you delete your account, we will remove your email address and personal identifiers, but review content may remain on the platform (anonymized)
- You can request full deletion of your reviews by contacting us, though this may affect account profiles
8. Cookies
We use cookies for:
- Location preferences: Remembering your selected location
- Google Analytics: Understanding how visitors use our website
You can disable cookies in your browser settings, but this may limit some website functionality.
For more details, see our separate Cookie Policy.
9. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Secure data storage
- Encrypted connections (HTTPS)
- Access controls
- Regular security updates
However, no internet transmission is 100% secure. We cannot guarantee absolute security.
10. Third-Party Links
Our platform displays Instagram profiles and may contain links to external websites. We are not responsible for the privacy practices of Instagram or other third-party sites.
11. Children's Privacy
Instarate is not intended for users under 16 years old. We do not knowingly collect data from children.
12. International Data Transfers
Your data is primarily stored in Poland/EU. If we use services outside the EU (such as some AI tools), we ensure appropriate safeguards are in place under GDPR.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our website.
14. Contact Us
For any privacy questions or to exercise your rights, contact us at:
Email: [email protected]
Company: Instarate, Poland
You also have the right to lodge a complaint with the Polish data protection authority (UODO — Urząd Ochrony Danych Osobowych).